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    Customer Management ERP Solution

    A Comprehensive Solution To Manage Every Customer Interaction

    Select a product category above to see how Glovia can improve a particular aspect of your business - or click on the chart below to see all current Glovia modules at once.

    Glovia Solutions

    Every manufacturer wants to forge lasting and profitable relationships with customers, and great service is the key. Given today’s cutthroat competition, you need a comprehensive solution to help you manage every customer interaction.

    Benefits of the GLOVIA G2 Customer Management (CRM) software module include:

    • Increased customer loyalty and retention
    • Improved sales force and service productivity and efficiency
    • Increased responsiveness to changing demand
    • Reduced quote-to-delivery cycle times
    • Supports product configuration and customization strategies

    GLOVIA G2’s Customer Management CRM software module helps you manage every customer-facing business process from new customer acquisition and product configuration to order entry and — with GLOVIA G2 Service Management — post-sales service and support. Our architecture supports real-time order promising and allows customers to configure products, place orders, and check their status using only a web browser.

    GLOVIA G2 Customer Management helps manufacturers get the most from their sales force as it manages and automates marketing activities, while tracking leads and prospects. This solution keeps you informed by compiling accurate sales forecasts, identifying demand trends, analyzing sales history, highlighting product profitability, and measuring the effectiveness of sales promotions and marketing campaigns.

    FUJITSU GLOVIA’s CRM solution not only streamlines the creation of sales proposals and sales orders, but it also develops and executes customer contracts. Our CRM solution enables your sales force to develop RFQs quickly and accurately and allows you to configure products that meet your customers’ exact needs.

    Contact FUJITSU GLOVIA to learn more about implementing our GLOVIA G2 Customer Management CRM software module at your manufacturing company.

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