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    ERP Implementation Methodology

    Simplified Implementation with Maximized ROI

    FUJITSU GLOVIA has built a tremendous track record, over the last 40 years, of very successful ERP implementations.

    Our ERP implementations have always followed a guiding principle to provide immediate value to the customer while also ensuring that we achieve the highest level of expectations.

    Examples of these metrics are:

    • Meeting go-live objectives — on time and on budget
    • Deliver solution fit to customer requirements
    • Manage scope of the overall project, both macro and detail level
    • Minimizing risk
    • Delivering best-in-class business consultation
    • Delivering industry leading process improvements
    • Limit customization and attempt best use of package ERP implementation
    • Effectively empower the customer user community

    All of these attributes lead to a major business benefit to our customers: the transfer of ownership of both the GLOVIA G2 system and the new and improved processes to our customer’s employees. Our objective is to provide a successful ERP implementation — however measured.

    The GLOVIA G2 ERP system architecture is designed for scalability, easy implementation and rapid deployment. Our site-by-site ERP implementation allows a gradual evolution of information systems without requiring complete systems replacement, minimizing business disruption and controlling implementation costs.

    We offer proven conversion procedures for a variety of legacy MRP, MRPII, & ERP systems, including MAN-MAN Classic, Mapics, and BPCS, among others.

    The basis of FUJITSU GLOVIA ERP’s implementation services is built on a combination approach: a very strong 11-step implementation methodology coupled with utilization of customer resource and subject matter expertise.

    The benefits of the FUJITSU GLOVIA ERP implementation methodology are:

    • Secures management involvement, governance and oversight
    • Controls project costs and schedules
    • Provides a high degree of project visibility and documentation
    • Provides a system and business process architecture and platform that will support future improvement initiatives
    • Limits risk

    Implementation Phases of core GLOVIA G2

    Phase 1: ERP Implementation Planning and Organization

    • Establish customer/FUJITSU GLOVIA project management process and team
    • Collate all background information and documentation
    • Confirm the business objectives for the project
    • Develop macro and micro plan for implementing GLOVIA G2
    • Develop plan for supporting technology infrastructure and deployment
    • Provide first level education to user and technical team members
    • Confirm Customer Business Unit representatives participation and involvement
    • Confirm FUJITSU GLOVIA Professional Services staffing and plans

    Phase 2: Hardware and Technology Infrastructure

    • Acquire necessary hardware & network required
    • Test and QA user response time and network loading
    • Establish support model

    Phase 3: GLOVIA G2 Solution Definition to Requirements

    • Project team attends GLOVIA G2 education and training sessions
    • Team members practice with GLOVIA G2 and develop internal customer knowledge and skills
    • Team designs, develops and refines new business processes where required
    • Customization requirements are identified for development
    • Decisions and conversion definitions for data mapping are provided
    • Business flows and desktop procedures prepared, validated and documented for use in later project phases
    • Expose solution to the extended user community

    Phase 4: Data Migration

    • Map legacy system(s) data to GLOVIA G2 data schema
    • Use the GLOVIA G2 application EIF module and application adaptors to load programs or prepare custom programs
    • Prepare one-time programs to extract and format legacy data for the GLOVIA G2 load programs
    • Prepare one-time data load and field initialization programs, including all required parameters
    • Identify old, inaccurate, obsolete legacy data to be improved or eliminated before conversion
    • Assign teams to cleanse data

    Phase 5: Customization & Interfaces

    • Customization requirements: special forms, custom reports, interfaces and customization are developed
    • Provide technical programming skills to tailor the GLOVIA G2 application software to meet unique customer requirements
    • Design and write specifications for customizations
    • Make changes to programs following customer change control procedures
    • Execute unit tests and QA scripts and correct as necessary
    • Provide ongoing support during conference room pilot and integration test phases

    Phase 6: Conference Room Pilot

    • Test, demonstrate and validate the GLOVIA G2 ERP solution
    • Test; verify all setups, data migrations, processes and customizations
    • Prove the GLOVIA G2 ERP solution meets the business requirements
    • Resolve all issues, make necessary corrections before continuing
    • Repeat the conference room pilot, if warranted, to prove the changes and the total solution
    • Final Customer Executive decision for go-live phases

    Phase 7: Integration Test

    • Conduct an integration test as a “dress rehearsal” for go-live
    • Validate all solution deliverables
    • Assure all elements required to execute the conversion and loads system are in place and available
    • Select and train an extended user team to conduct the final testing
    • Validate that GLOVIA G2 fits the business requirements and can be used to run the business
    • Make any required last minute, minor changes
    • Confirm the go-live date

    Phase 8: Readiness Activity

    • Project team and the business prepare for the go-live
    • Final conversion and startup schedules are refined
    • Changes in user procedures and documents for training are completed
    • Deliver training to the extended user community
    • Dates and schedule for cutover and implementation are communicated throughout the organization

    Phase 9: Conversion and Cut-Over

    • A production environment for new system is initialized
    • All data is converted and loaded into GLOVIA G2
    • The team executes the detail conversion schedule with all validation steps to assure complete and correct data is loaded
    • Customer does final month-end close on legacy system
    • Final infrastructure changes are made
    • Legacy system(s) is restricted to inquiry only

    Phase 10: Go-Live Support

    • When conversion is complete the new system is ready for production use
    • User, IT and FUJITSU GLOVIA support teams provide round-the-clock on-site support for the new system
    • Any issues are logged and resolved as reported
    • For the first weeks, the user, IT and Glovia team support the startup
    • Help desk receives calls, resolves as many as they can; remainder is given to project team members to resolve on a priority basis
    • Support continues through the next ‘x’ months’ end close cycles-where ‘x’ is to be mutually agreed

    Phase 11: Post-Implementation Audit

    • Evaluate the progress and effectiveness of the GLOVIA G2 ERP solution
    • Review the operational effectiveness of the system as implemented
    • Identify problems, performance or process issues
    • Identify what is working well
    • Review opportunities to further improve effectiveness with the users
    • Eliminate short-term problems and obstacles
    • Present a plan of longer term corrective actions and improvements — if required

    Contact FUJITSU GLOVIA to learn more about implementing our GLOVIA G2 manufacturing ERP software at your company.

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